Shipping, Returns & Exchanges
Domestic Orders (all US states)
Shipping is FREE. It usually takes about 3 to 5 working days for delivery. All US shipments are trackable and are sent via USPS Priority mail.
International Orders
Outside the United States shipping is calculated at checkout. Please allow at least 6 to 10 working days. Please allow more time depending on your countries policies. We do not cover duties and taxes. All shipments via US Mail.
Returns
Items purchased from Petite Boutique Hawaii are eligible for a refund or exchange if returned within 14 days of completed delivery, which means you have 14 days after receiving your item to request a return.
After 14 days, all sales are final. All "sale" items are final.
To be eligible for a return, your merchandise must be returned with all original tags attached, in any original packaging, unwashed, and unaltered. You’ll also need the receipt or proof of purchase. Items that smell of cigarette smoke, laundry detergent or have visible wear from being worn will not be accepted. Items rejected for these reasons can be shipped back to the customer at their expense.
Return shipping costs are the customers responsibility, however the replacement item ships free.
No price adjustments will be supplied.
To start a return, you can contact us at aloha@petiteboutiquehawaii.com. If your return is accepted, we’ll send instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Exchanges
Return postage is the customers responsibility. However, the replacement item ships free. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Come Visit Us!
Call for an appointment, we'd love to have you try on items in person in Wahiawa, HI
Contact Us
Call us during HST business hours
(424) 287-7475
If you have any questions or comments, feel free to email us at Aloha@petiteboutiquehawaii.com or use the contact form below.